Here is what our customers are saying about us:
I saw that I missed the installation option when I got the Shipping / Tracking email from my safe vendor, Gunsafes.com.
I immediately called Steve Coffman from Gunsafes, and he informed me that the safe was already being shipped via Motor Freight, and that he’d need to make a couple calls to see if he could change the shipping logistics.
This is when he called Ericka Carmody at Nationwide Safe Logistics.
Steve and Ericka called me the NEXT DAY to let me know that the Freight Company would still deliver the safe to my garage, as ordered, and that Ericka’s team would come a couple of days later to uncrate and install the safe.
I was very happy and relieved that Steve and Ericka worked this out so quickly !!
Ericka’s installation team, Scott and Rob, arrived today, right on time, and uncrated and installed the safe in under an hour !!
As I said, I’m very happy with the safe from Gunsafes, the installation by Nationwide, and totally blown away by the speed with which the two companies worked together to make this happen so quickly !!
I would highly recommend both companies !!
So, thank you both !!
Warmest regards,
Keith W. McPherson
Pittsburgh, PA
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"Gunsafes.com did a phenomenal job coordinating delivery of this safe. The product quality is excellent. I ordered a slightly larger size than I thought I needed and I'm glad I did. It's amazing the things you can find to put in a safe once you have one. I'd order a Mesa safe again without reservation."- Dean
"Thank you for the great customer service. I'm impressed by the telephone assistance I received when placing my order. That's very rare with web based sales. Way to go!" - Don Lane
"I've never taken the time to write a review before on anything, whether good or bad, but I am so impressed with the prompt delivery of my item and excellent customer service (Sara) that I will make sure to write a few (good ones that is). Thank you for being above my expectations." -Shaun
"I have done extensive shopping on the internet throughout the years and this was, by far the best experience I've had thus far. Product was selected, questions answered (thanks Sara) and delivery was super. I ordered on a Monday, it was in my garage on Wednesday and was exactly what I wanted. Wow. Best price, best service. I'll be back." - Kevin W.
"It's about 2:30am and I'm sitting here catching up on some mini-projects I've been meaning to investigate for a while. One of those projects is to find a gun safe. I've spent the past hour aimlessly looking at whatever websites I happen to some across...bass pro shops, random sellers, etc. Then I come to your site. Easy to use, super customizable searches, and free shipping with a price match on top!!? I SHOULD HAVE COME HERE TO BEGIN WITH. Though I'm not sure exactly what safe I'm going to buy, I can tell you one thing--I'll be buying it from you guys! I wish all retailers were as smart about web-based business as you guys are. WOW!" - Justin Mann
"Just a note to let you know that the long anticipated wait for the Browning safe is over. It arrived yesterday. My compliments to the delivery team which did an amazing job. I am more than impressed with the service you provided and the associated delivery company with which you align your products. From day one my involvement with GunSafes and ClickShop has been a true pleasure. Thanks again for working around my schedule. You made it appear that my requests were easily handled and there would be no concerns. You are absolutely the best that I have had the privilege of working with and for sure, recommending. There is little left to doubt… your business will continue to prosper, as it should." - Kirby
"Just wanted to say thanks for all your help. New safe arrived and am very happy with it. The delivery was fast and courteous. Safe is very nice with good looks and lots of room. Will recommend you and your company to family and friends in the future. Take care and thanks again." - Mr. Jeff Tobias
"I have been truly impressed with your service and the product. Customer service was prompt and informative. The driver was friendly and helpful and was willing to take the time to inspect the product with me. The delivery was on time. . . amazing!!!" - Gary Prince
"This was one of my best internet purchases ever, from the website, to the person who answered my questions before the purchase, to the person who scheduled the delivery, to the two delivery persons, who were friendly, efficient and very helpful. Congratulations to all of you !!!" – Mary Edwards
"The customer service is more than fantastic!! These guys really have it together! I WILL DEFINETLY PURCHASE ITEMS FROM THEM AGAIN...thanks guys you're great." John Tartufo.
"Fast, professional, first-rate. The best part: I saved over $800 on my AMSEC safe, compared with what I would have paid local retail. (I thoroughly priced it out. Watch out for retail markups on gun safes!) The pros at gunsafes.com know what they're doing. Highly recommended." - Philip
"Without a doubt, one of the most courteous, professional, and informative transactions I have ever completed online. Sara was as attentive as she was informative. Well done!!" - Bob Cappelletti
"I bought a Mini Deluxe Gun Vault Safe it is a very nice hand gun safe I am very happy with it an the Costumer service is the best I’ve seen in along time I want to thank all of you, my order got to me very fast I will be telling all my friends where to get a good deal on a safe. Once again thank all of you very much!" - Doug Collins
"Marty was a tremendous help during this large purchase. His knowledge, patience, and professionalism was a very welcomed change to what I have come to expect from normal internet based transactions. He took personal ownership of even the most minor of details and ensured quick and accurate resolution. My complex and large order was completed perfectly and arrived sooner than expected..I am not typically surprised by good service, but Marty was instrumental in renewing my hope that there are indeed great companies still out there eager to please their customers....I will definitely review Gunsafes.com other website offerings for all of my future purchases based on this single experience..Well Done." - Erik Molden
"I have been working with Ms. Kessin Drews for the last 3-4 weeks. This young lady has been FABULOUS. She has NEVER failed to respond to a question or request when she said she would. . . even if it was to say that she did not have a response from your vendor yet. I find this extraordinary in this day and age, and am more than HAPPY with your service! I have already recommended your site and this particular Representative to several of my friends and business associates. PLEASE recognize this individual for the asset she is to your business. I'd hire her in a heart beat!" - Louise Baratz
"Great service from start to delivery. Staff were extremely efficient and very friendly. Will buy again from you." – Fan Letourneau
"I am so impressed with Gunsafes.com. I ordered a Winchester L-21 on 19 Aug and it was delivered today, 26 Aug. The assistance I received when I first placed my order was outstanding, all my questions were answered and placing the order was a dream. The follow up e-mails were appreciated as was providing the tracking number so I could watch the progress of my order from Ft Worth TX to Greensboro NC. Thank you so much for everything." - Jim
"I purchased the Minvault 1000 gunsafe a year ago and have been completely satisifed with it. It was easy to obtain info from the website and delivery was prompt. This gunsafe is very flexible for placement with it's small size yet allows plenty of room inside for guns, spare mags, and some ammo. It makes a great hideout safe that can easily be hidden. I would recommend it for anyone." - Bob Ritchey
"Very good customer service had a small conflict between website and UPS site got a phone call and problem was rectified. was very surprised at the level of personal service. Very impressed." – John
"Great product and outstanding customer service. Thanks!" – Steve
"Great value. Free shipping. Showed up next day. Works better than expected. You guys have it together. Thank you." - James Sorber
"First rate service! My safe arrived on time and intact in a very reasonable amount of time. Raegan took my order and chatted about Sandpoint (I lived in Spokane for eight years) and was able to answer all my questions about the safe. I tracked the shipment on-line and spoke with each of the carriers; Penn Freight brought the safe to my house and unloaded it in the garage. No hassles, no concerns. Thanks again for the great customer service." - Glen Trezise
"I am very satisfied with this V-Line gun safe. Workmanship is top-notch and delivery was very quick and easy. I will definitely buy from this company again." - Jim
"I worked with Marty regarding questions and he was wonderful. His follow-up was excellent!! I wish everyone I dealt with on a daily basis was as good as he was!!" - Marcie Shaw
"Sara was very helpful with my purchase and took care of any problems quickly and professionally. I will tell family and friends to buy at your site. Very good customer service." - Jeff Tobias
"I would never fill out a survey on line but your company did such a great job; I felt that you should know. Not what I expected at all. Thanks for everything."- Gary
"I have never more happy with something. THANK YOU!!!" - Robert McMahon
"Great experience /Great product /fair price /timely service." – Scott
"Just great service!" – George H. Laweson Jr.
"Got my safe yesterday, best service I ever got on the net. Thank you again for your help and follow up on the delivery. -Morgan
"I am very satisfied with the safe that I ordered. Delivery was fast. Thanks!" -Craig Mammel
"Safe arrived sooner than expected!" -Jim Labus
"The website was moving me thru the purchase process flawlessly, until the last page, where I could not get my order to submit. I had to call the nice lady the next day to get my order placed. She was very nice and helpful. No harm, as the safe arrived in days and it is exactly what I need."
"Excellent product, very easy transaction, phenominal shipping and the safe arrived right on time with no damage whatsoever." - Dean Semelbauer
"Wow, I tried to buy a safe from another site in my home state of California. After being quoted a price higher than their internet site, whistling in my ear while looking up prices and then adding in shipping and Calif taxes I gave up and called Sara. What an easy polite transaction with free shipping and no tax. Wise up California. Sara, you're the best! -Larry Potts
"Sara, once again, you have gone overboard in service. You have made my decision an extremely easy one. I will call you in a few weeks and we will get the ball rolling. Thanks again and God bless. Brother Ron Johnson
Got safe yesterday, best service I ever got on the net. Thank u again for your help and follow up on the delivery. – Morgan 1/15/10
I am very satisfied with this V-Line gun safe. Workmanship is top-notch and delivery was very quick and easy. I will definitely buy from this company again. Jim 1/5/10
The gun safe was exactly what I wanted. I was very happy with the whole experience from start to finish. Everything was handled in a professional manner. I was leery in the beginning because that was a lot of money to purchase something online and not being able to see what I was buying until it arrived. The safe arrived earlier than expected and in perfect condition. Thanks again. 2/26/10
I am very pleased with the gun safe I purchased. It is exactly as described. In addition, the delivery man was very helpful. Roy F 2/19/10
The new safe arrived on time and functioned perfectly. Thanks again for all your help. I filled out a Customer Satisfaction survey today and noted that it was your help that turned what could have been a disaster into one of the best buying experiences I've had in quite a while. Your assistance has earned Click Shops the first chance at my business in the future. Please forward this email to your supervisors to let them know that your customers think you're doing a fantastic job! Cameron S. 2/18/10
I've shown my safe to a friend at work and I believe he's ordered one. Great safe. – Jim T 2/18/10
The product was everything I expected, and the movers that delivered and placed it were AMAZING! They even wiped the wheels of their hand truck to dry them before entering the house. Nice. Real gentlemen. It's really wonderful to work with folks who deliver on the promise, and I wanted to share my thanks. - Floyd D. 2/18/10